Terms of Booking

1. Reservation

A reservation is confirmed once the deposit has been received and a confirmation email has been issued by HRT.

Until the deposit has been received, the seat is considered held but not confirmed.

Bookings made remotely (online, by e-mail or phone) constitute distance contracts under Polish law (Ustawa z dnia 30 maja 2014 r. o prawach konsumenta, Dz.U. 2014 poz. 827). Participants who are consumers (not acting in a professional capacity) are entitled to statutory rights as described in Section 7 below.

2. Deposit and payment

The deposit (zaliczka) amount is communicated at the moment of inquiry and constitutes part-payment of the full course price. It is credited in full against the total fee on the course day.

The remaining course fee is due before the start of the training day, by bank transfer or on-site cash payment as agreed.

3. Cancellation by participant

Cancellations made more than 30 days before the training day: full refund of deposit, less administrative cost of PLN 50.

Cancellations made 14–30 days before: deposit is converted into a credit valid for 12 months on any HRT course.

Cancellations made less than 14 days before: deposit may be forfeited unless a replacement participant is found. This clause does not affect the statutory consumer withdrawal right set out in Section 7.

4. Cancellation by HRT

In exceptional cases — including but not limited to: range closure, extreme weather, instructor incapacity, or force majeure (circumstances beyond HRT's reasonable control independent of HRT's will, impossible to foresee) — HRT may cancel or postpone a course. In such cases the full course fee paid is refunded within 14 days, or, at the participant's written request, credited to a future course of equal or lower value.

5. Re-scheduling

Re-scheduling within the same season is free of charge if requested at least 14 days before the original training day and subject to availability. Requests made later may incur an administrative fee of PLN 50.

6. Private and unit bookings

Private 1:1 and unit bookings are governed by separate written agreements, which supersede these terms where they conflict.

7. Statutory consumer withdrawal right

If you are a consumer (a natural person acting outside your trade, business or profession) who booked remotely or away from HRT premises, you have the right to withdraw from this contract within 14 days without giving any reason, in accordance with Art. 27 of the Polish Consumer Rights Act (Ustawa o prawach konsumenta).

The withdrawal period expires 14 days after the day the booking contract is concluded. To exercise the right of withdrawal, notify HRT by an unambiguous statement (e.g. e-mail to info.highrisktactics@gmail.com or letter to the address above). You may use the model withdrawal form below, but it is not obligatory.

Model withdrawal form

To: HRT — High Risk Tactics, info.highrisktactics@gmail.com
I hereby give notice that I withdraw from my contract for the training service booked on ______
Consumer name: ______
Consumer address: ______
Date: ______
Signature (paper form only): ______

HRT will refund all payments received from you without undue delay and no later than 14 days after receiving your withdrawal notice. The refund will be made by the same means of payment you used for the initial transaction unless you expressly agree otherwise.

Exception: By expressly requesting that training begin within the 14-day withdrawal period, you acknowledge that if training has fully commenced, you lose your right of withdrawal (Art. 38 point 9 of the Consumer Rights Act).

8. Limitation of liability

Participation in live-fire tactical training involves inherent risks. HRT takes all reasonable precautions to minimise risk; however, HRT's liability for property damage or indirect losses is limited to the course fee paid. Nothing in these terms limits HRT's liability for personal injury or death caused by HRT's gross negligence or wilful misconduct, as required by Art. 473 § 2 of the Polish Civil Code (Kodeks cywilny).

9. Governing law

These terms are governed by the law of the Republic of Poland. Any disputes not resolved amicably shall be subject to the jurisdiction of the court competent for the registered seat of HRT. Consumers may also submit disputes to an out-of-court dispute resolution body (ODR platform: ec.europa.eu/odr) or apply to the Regional Consumer Ombudsman (Rzecznik Konsumentów).

This document is provided for transparency and does not constitute legal advice. For questions contact info.highrisktactics@gmail.com.